Privacy Policy

Good Moves Limited Privacy Policy


Good Moves Limited (“GM”)
Company Registration Number: 71715

Issue Date: 25th May 2018
Version Number: 1.00
Applicable Law(s): The Data Protection Regulation (Jersey) Law 2018

Introduction

At Good Moves (GM) we regard your privacy as important.
 
GM may collect information about you via our website, www.goodmoves.je, and directly or indirectly by email, phone or other means.

The information we collect about you, if you agree to provide it, will allow us to contact you and send information to you about products and/or services where you have registered an interest. 
  •  In providing us your information you thereby consent to us processing it for this purpose. 
  • We will not pass your information on to any third party without your express permission, except as defined herein for the provision of services that you have requested, other than authorities and the police in the event of any investigation. 
  • Email addresses and phone numbers are not shared with any other user of the site unless you have explicitly chosen to do so.
 
By visiting our website and completing any of the consent processes (i.e. subscribing to a service and/or providing your contact information), you accept and consent to the practices defined in this privacy policy.

For the purposes of the Data Protection (Jersey) Law 2018 (“JERSEY-GDPR”); 
  • the data controller is Good Moves Limited.
  • GM may use third-party processors to deliver specific services that are requested by you from GM (see Processors below).

Information that we may collect from you

We may collect and/or process the following data about you:
  • Information you provide to us - by filling in forms on our website or by entering into a contract with us, or by correspondence with us by email, letter, phone or other methods, which includes data provided by you by registering to use our website, or by subscribing for newsletters or other information services, or by joining our web forum, or by placing a request for products or services, and when reporting a problem with our site, or otherwise contacting us.
  • Personal Data - the information you give us may include; your name, address, email address, IP address, phone number, together with financial and credit card information. All of which is Personal Data and subject to the JERSEY-GDPR.
  • Data protection - all Personal Data we hold is protected by us in accordance with the Principles of the JERSEY-GDPR. 
  • Data security - We endeavour to take all reasonable steps to protect your data. All the data collected by us is stored on a secure platform in a secure hosting facility and we take all reasonable steps to ensure all access is pre-authorised and recorded.
  • Other information we collect about you - In accordance with our legal obligation to prevent fraudulent or abusive use of our website, some data may be automatically collected and comprises the following:
  • Technical information - such as your; internet protocol (IP) address, login information, time zone, browser type/version with plug-in types/versions, device information (operating system and platform);
  • Information about your visit - such as your Uniform Resource Locators (URL), including the date and time, products viewed/searched, site statistics, interaction (scrolling, clicks, mouse-overs), exit methods away from pages, phone numbers (if used to call our customer service number), route to/from our site or from search engine links to our site including search engine address and search term used.
  • Our website will not store any identifying information of your visit on your computer apart from a small text file called a cookie, which in itself does not contain any identifying information and does not mean that you entered the site. See the cookies policy link at the end of this document for more detail on cookies.
  • Depending on the configuration of your browser, pages and images you view on our site may be stored on your computer. This feature, (which you can configure), is called caching. 
  • All information you exchange with the GM website is accessible by its administrators and will only be used to prevent abuse, fraud and threats to members' confidentiality or safety. This information will only be accessed with respect to specific reports of such activity.
  • Information we receive from other sources - information about you may be received by us if you use another website or service that we operate or are connected with in our normal course of business.  
  • Third-parties may also provide information to us about you, specifically from any of the following; our business partners and/or sub-contractors or credit reference agencies for payment and delivery services, or advertising and marketing services, or our technical and analytics providers, or our search engine and search information providers.

How your information is used

The information we hold about you is used as follows:
Information that you provide to us - this information is used to meet our obligations within any contracts between you and us, and/or our legal obligations, and/or;
  • to meet your requests for information, and/or products and services, or
  • to notify you of changes to our products or services, or make suggestions/recommendations that may interest you, or 
  • to improve content of our site and ensure it is presented effectively for you and your device, or
  • to investigate any suspected breach of the Terms of Use or made by or otherwise relating to you and to monitor compliance including by way of using keyword triggers to investigate usage that may be inappropriate, or
  • deal with investigations by the police or other regulatory bodies.

Information that we collect about you  - we use this information:
  • to manage our website as well as for our efficient operations, which includes analysis, research, statistical and survey uses, together with testing and troubleshooting;
  • to improve our website and content for users and their devices;
  • to allow you to interact with our website and take advantage of our online services, whenever you may elect to do so;
  • to ensure our site is safe and secure by monitoring activities within the context of continual process improvement, which is a best practice requirement of the JERSEY-GDPR;
  • to monitor advertising and marketing effectiveness for users, and/or to fine-tune advertising by relevance to users;
  • to enable targeted suggestions/recommendations to users about products and services that may be of interest.
Information we receive from other sources - we may use third-party information, which may be combined with information you provided to us and/or information collected by us, which may be used for the purposes we have defined above.

Know your rights

Under the JERSEY-GDPR all individuals, who are the owners of their Personal Data, have specific and clear rights, which are;
  • Right to Erasure

    Every individual has the right to be forgotten upon request. The data controller must remove your Personal Data from its systems and request the same of any third-party systems of that controller.

  • Right to Access

    Every individual has the right to access their Personal Data held about them upon request.

  • Right to Portability

    Every individual has the right to request their Personal Data and use it for other parties they wish to engage with.

  • Right to be Informed

    Every individual has the right to be informed about how their Personal Data is being used, which may be provided upon request of the individual, or before the controller changes any use of that data, giving the individual the right to consent or object.

  • Right to Objection

    Every individual has the right to object to the use of their Personal Data for any purpose proposed by a controller.

  • Right to Rectification

    Every individual has the right to have errors in their Personal Data to be corrected.

  • Right to Restrict

    Every individual has the right to restrict the uses of their Personal Data for any specific type of processing

  • Rights on automated decisions & profiling

    Every individual has the right to restrict or object to automated decision-making processes or profiling based on their Personal Data.

Revoke your consent - in accordance with the JERSEY-GDPR, to revoke consent for processing of your Personal Data send an email with the word "Revoke" in the subject field to the email address at the end of this document. 
Data Subject Access Request (DSAR) - in accordance with the JERSEY-GDPR, 
  • you may request us to send you details about any Personal Data that we may hold about you, or 
  • you may request that we correct any errors, or 
  • you may request us to delete any/all Personal Data about you.
DSAR Fee - In accordance with the JERSEY-GDPR, any DSAR is provided free of charge within 30 days, unless a particular DSAR is subject to other regulatory requirements as defined within the JERSEY-GDPR, in which case we will inform you as required by those specific regulations. 

Do we pass your information on to third-parties?

We may pass your data to other parties as follows:
  1. Where relevant, your Member Name and information you voluntarily provide in your Member Profile will be published on the Members' area of the site and this will be the identity by which you are known on the site. Where other Members wish to contact you, they will be able to identify you by your Member Name and any other information you may yourself disclose via the site.
  2. Where relevant, we may pass your data to our employees, suppliers and agents to administer your Membership and the services provided to you by us or them, now or in the future.
  3. We may disclose your data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms and Conditions of Use and (where appropriate) Membership Terms and Conditions by you or otherwise where required by law.
  4. Always think carefully before disclosing your data or other information to other Members or otherwise posting your data on the site. It is important that you are aware that any of your data or other information which you disclose to another Member may then be disclosed on the site by that Member. As stated in our Terms of Use, we have no responsibility or control over the contents of communications made between Members.

Third-Party Processors

We may use third-parties to process your data and deliver services you requested.  Some of these processors have limited access to Personal Data as appropriate to perform the required service.

Links to other sites

Please be aware that the GM site may link to other web sites that may be accessed by you through our site. We are not responsible for their data policies, content or security of these linked web sites. We do not have any control over the use to which third parties may put your data where you choose to purchase products or services or otherwise to contact them via our site.

Transfer outside the EU/EEA

This site is accessible via the internet and therefore may potentially be accessed by anyone around the world. Other visitors may also access the site from outside Jersey and/or the European Economic Area. 
  • This means that, where you post your data on the site, this could be accessed from anywhere around the world and therefore a transfer of your data outside of Jersey and/or the European Economic Area may be deemed to have occurred. 
  • Data protection laws in countries outside of Jersey and/or the European Economic Area are generally not as protective. 
By completing and publishing your member profile you consent to such transfer of your data for and by way of the purpose stated here.

Data Retention Policy

User data is retained indefinitely to meet the legal obligations of GM.  However, we reserve the right to delete inactive user data older than 10 years.

Click the links here for further information about our Standard Terms & Conditions.
  • E&OE: If you notice any errors (spelling, grammar or other) in this policy document please feel free to notify us via our contact details below.
For any questions relating to your Personal Data, or to submit a DSAR, please contact us: 

Marketing

We may use your Personal Information such as your name, email address, telephone number, etc., ourselves or by using our third-party subcontractors, for the purpose of providing you with promotional materials concerning our services which we believe may interest you.  

To respect your right to privacy, within such marketing materials we provide you with the means to opt out of receiving further marketing offers from us. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists. 

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important email communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at;

Good Moves Limited
Longueville Business Centre, 
Longueville Road, 
St Saviour, 
JE2 7SA 

Email:  info@goodmoves.je
Phone: +44 (0) 1534 769086


Last Modified  25/05/2018
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